Contact Us
Get In Touch with Us!
We value every inquiry and strive to respond promptly to ensure that your needs are addressed with the utmost professionalism.
Office Email
info@prime-petromandate.services
Office Phone
+7 (762) 258-5616;
Office Address
Sarsha Site, Building 636, Kuryk Village, Karakiyan District, Mangystau Region, 130300, Kazakhstan
Frequently Asked Questions
We understand that petroleum trading can be complex, and our goal is to make the process as transparent and straightforward as possible. Below are the answers to the most common questions we receive from buyers, sellers, and industry partners.
We offer a comprehensive range of services including:
- Buyer and Seller Representation
- Contract Negotiation and Facilitation
- Supply Chain and Logistics Management
- Market Intelligence and Risk Management
- Compliance and Regulatory Support
- Post-Delivery Support & Issue Resolution
We conduct rigorous due diligence on all potential buyers and sellers. This includes verifying business licenses, financial statements, and historical trading records to ensure both parties are legitimate and financially capable.
The timeline can vary depending on factors such as product availability, location, and contract negotiations. On average, the process from inquiry to delivery can take 2 to 6 weeks.
We handle end-to-end logistics, including:
- Shipping coordination with trusted global carriers
- Port clearance and customs documentation
- Real-time shipment tracking for transparent delivery updates
Yes, we offer real-time progress tracking. You will receive live updates on the status of your shipment, including departure times, location tracking, and estimated arrival dates.